Refund / Return Policy
1. Eligibility for Refunds:
We offer refunds on products that are defective, damaged, or not as described.
Refund requests for eligible items must be made within 7 days of receiving the product.
2. Proof of Purchase:
To be eligible for a refund, you must provide proof of purchase, such as the order number, invoice, or receipt.
3. Conditions for Refunds:
Products must be returned in their original condition, including all packaging materials.
We reserve the right to refuse a refund if the product shows signs of use or damage not due to manufacturing defects.
4. Return Process:
To initiate a return, please contact our customer support at email : services@navyaindia.com with your order details.
Customers are responsible for the return shipping costs unless the return is due to our error.
5. Refund Method:
Refunds will be processed to the original payment method unless otherwise specified.
Refunds may take [number] business days to appear in your account.
6. Non-Refundable Items :
Certain products may be marked as non-refundable. Please check the product description before making a purchase.
7. Cancellation Policy:
For cancellations, please contact us as soon as possible. Cancellation requests are subject to our discretion and may incur fees.
8. Contact Information:
For refund inquiries or assistance, please contact our customer support at Email:services@navyaindia.com / phone:7906209980 ].
9. Changes to the Refund Policy:
We reserve the right to update or modify this refund policy at any time. Any changes will be effective immediately upon posting on our website